Hexel · Legal

Privacy Policy

Last updated June 2026

This policy explains what data Hexel collects, why, and how we protect it. We collect only what we need to deliver your purchases and support you.

Information we collect

Account details from your login provider (e.g. Discord ID, username, avatar, email).
Order information: what you bought, when, and your purchase history.
Basic technical data such as IP address and usage needed to operate and secure the site.

How we use your data

To deliver your purchases and provide download access.
To provide customer support and order confirmations.
To detect fraud and keep the store secure.

Payment processing — Stripe

Your payment is processed by Stripe. Card details are entered directly on Stripe's secure, PCI-compliant systems and never reach our servers — we only receive a confirmation that your payment succeeded.

Cookies

We use essential cookies to keep you signed in and remember your cart. You can control cookies through your browser settings.

Sharing your data

We don't sell your data. We share it only with the providers required to run the store — your login provider, our payment provider, and (if enabled) our email provider — strictly to deliver the service.

Data retention & your rights

We keep your data for as long as your account is active or as needed to provide support and meet legal obligations. You can request access to or deletion of your data by contacting us at [email protected].

Contact

For any privacy questions, email us at [email protected].